At Steinel Ammunition Co., your privacy and trust are as important to us as the quality of our ammunition. We believe in being transparent about what information we collect, how we use it, and how we protect it. This Privacy Policy explains what happens when you visit our website www.steinelammo.com or interact with us online.
By using our website, you agree to the practices described below.
1. Information We Collect
When you make a purchase, create an account, or contact us, we collect certain personal information so we can process your order and serve you better. This may include:
- Your name and contact information (email, phone number, billing and shipping addresses)
- Payment details for completing your current purchase- processed securely via a payment gateway.
- Account login details if you choose to register an account
- Communications you send to us (such as customer service inquiries)
We also automatically collect basic technical data when you browse our site, such as your IP address, browser type and pages visited. This helps us improve our website experience and keep it running smoothly.
2. How We Use Your Information
We use the information you provide to:
- Process and ship your orders accurately
- Communicate with you about your purchase or account
- Provide product support and respond to your inquiries
- Keep you informed about new products, special offers, and company updates (only if you choose to receive them)
- Improve our website and services based on real customer feedback and usage data
We do not sell or rent your personal information to anyone – ever.
3. Sharing Information with Trusted Partners
To get your order to you efficiently, we work with a few trusted partners such as payment processors, shipping carriers and email providers. These partners only receive the information necessary to complete their specific tasks and are required to keep your data secure and confidential.
We may also share data when required by law or to protect the safety, rights, or property of Steinel Ammunition Co., our customers, or the public.
4. Data Security
Just like we test every round for precision and reliability, we apply the same level of diligence to protecting your information.
Our website uses Secure Sockets Layer (SSL) encryption to safeguard sensitive data during checkout. Access to personal data is limited to authorized team members who need it to serve you.
While no system can guarantee absolute security, we continually review and update our procedures to maintain a high standard of data protection.
5. Your Choices
You control how we communicate with you. If you ever wish to stop receiving promotional emails, simply click the “Unsubscribe” link in any message or email us directly at sales@steinelammo.com.
We’ll still send order updates and important service information when needed.
6. Cookies & Tracking
Our site may use cookies or similar tools to improve your browsing experience, for example, remembering what’s in your shopping cart or showing products that might interest you.
You can adjust your browser settings to disable cookies if you prefer, but some parts of the website may not function as intended.
7. Children’s Privacy
Steinel Ammunition Co. does not knowingly collect personal information from anyone under the age of 13.
If you are under 13, please do not use this website or submit personal information.
8. Updates to This Policy
We may occasionally update this Privacy Policy as our business grows or legal requirements change. Any updates will be posted here with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your information, we’d like to hear from you.
Steinel Ammunition Co.
Address: 8968 Dutton Dr. Twinsburg, OH 44087
United States of America
Email: sales@steinelammo.com
Phone: 330.840.7086
Our Promise
At Steinel, we’re Dedicated to Every Round™ and that includes protecting the people who use them.
Your trust means everything to us, and we’ll always handle your information with the same care and integrity that go into every cartridge we produce.
